• Madison County Record
    • Madison Living
    • Living 50 Plus
    • Explore
    • Classifieds
    • Public Notices
      • Public Notices
      • Alabama Public Notices
    • E-editions
    • Contact Us
    • Services
      • About Us
      • List of Locations
      • Subscribe
      • Policies
      • Terms of use
      • Submit a news tip
      • Submit a photo
      • Birth announcement
      • Engagement announcement
      • Wedding announcement
      • Submit a Classified Ad
      • Letter to the Editor
    • Madison County Record
    • Madison Living
    • Living 50 Plus
    • Explore
    • Classifieds
    • Public Notices
      • Public Notices
      • Alabama Public Notices
    • E-editions
    • Contact Us
    • Services
      • About Us
      • List of Locations
      • Subscribe
      • Policies
      • Terms of use
      • Submit a news tip
      • Submit a photo
      • Birth announcement
      • Engagement announcement
      • Wedding announcement
      • Submit a Classified Ad
      • Letter to the Editor

Hartselle Enquirer
  • Home
  • News
  • Sports
  • Obits
  • Opinion
  • Public Records
  • Madison County Record
  • Madison Living Magazine
  • Classifieds
  • Public Notices
  • Contact Us
  • Services
  • About Us
  • List of Locations
  • Subscribe
  • Policies
  • Terms of use
  • Submit a News Tip
  • Submit a Photo
  • Birth Announcement
  • Engagement Announcement
  • Wedding Announcement
  • Submit a Classified Ad
  • Letter to the Editor
    Hartselle Enquirer
      • Site logo
      • Home
      • News
      • Sports
      • Schools
      • Opinion
      • Events
      • Lifestyles
      • Business
      • Records
      • Special Sections
      • Site logo
      • Home
      • News
      • Sports
      • Schools
      • Opinion
      • Events
      • Lifestyles
      • Business
      • Records
      • Special Sections
    Huntsville, Madison, Madison County Record, RSS Twitter, Z - News Main
     By  John Few Published 
    3:54 pm Thursday, February 11, 2021

    Huntsville-Madison County 911 Center launches new text service

    HUNTSVILLE – The Huntsville-Madison County 9-1-1 Center (HMC 9-1-1), which serves Huntsville, Madison, and Madison County, has launched a new service to make it easier to report an emergency.

    Local emergency response officials say the new “text-to-9-1-1” service provides a significant step forward in accessibility to those who are unable to dial 9-1-1. Offered in conjunction with the Alabama 9-1-1 Board and its network provider, INdigital, the service is available to those who have cellular service with Verizon, AT&T, T-Mobile, SouthernLINC or Sprint.

    Officials said text-to-9-1-1 should be considered a secondary option only to dialing 9-1-1 from a cellular or landline phone and should be limited to the following circumstances:

    • When calling 9-1-1 is not possible, such as if the caller is deaf, hearing or speech impaired;
    • If a caller is otherwise unable to speak, because of a medical condition (such as a stroke), or
    • If speaking would be unsafe, as in the case of abduction, domestic violence, or home invasion.

    This service also allows HMC 9-1-1 to respond to text messages to not only confirm if an emergency response is needed but to also confirm whether or not an accidental call to 9-1-1 was made.

    “Text-to-9-1-1 provides another layer of service that will greatly enhance safety for the community we serve,” said Chris Tucker, Chief Operating Officer & 9-1-1 Director at HMC 9-1-1. “Although recommended as the second option for contacting 9-1-1, text messaging is one of the primary ways people communicate today; by having this option we’re able to ensure anyone who may not be able to dial our team receives emergency service when and where they need it.”

    Major advancements for HMC 9-1-1 have been a focal point for the past several years, especially since the center is the largest and most advanced emergency operations center in the state of Alabama. Recently moving into a new 30,000 square foot facility, the center has aligned its growth ahead of the expanding population and is currently home to eight agencies.

    “Having the ability to send text messages to 9-1-1 is a gamechanger for the deaf community,” said Frances Smallwood, President and Founder of Deaf Access, Inc. “Those who are deaf or hard of hearing struggle with things that we often take for granted; having direct and easy access to emergency personnel when it could be a matter of life or death is paramount, and something that can potentially save lives.”

    For more information about the Huntsville-Madison County 9-1-1 Center,  visit https://madco911.com/.

    ###

     

    About HMC 9-1-1 Center

    Huntsville-Madison County 9-1-1 Center, which has served the citizens of Huntsville, Madison, and Madison County since 1992, has a staff of some of the most well-trained call takers and emergency response coordinators in the world. The center has over 50 positions and houses eight agencies under one roof: Madison County Sheriff’s Office, Madison County Fire Department, Huntsville Police Department, Huntsville Fire & Rescue, City of Madison Police Department, Madison Fire & Rescue, Huntsville Emergency Medical Services, and Huntsville Madison County 9-1-1 systems. The call center was the 16th agency in the world to be recognized as an Accredited Center for Excellence (ACE) by the International Academies of Emergency Dispatch. The core mission of HMC 9-1-1 is to utilize its highly-trained staff and advanced technology to enable a reliable connection between citizens’ requests for emergency services and the appropriate emergency response.

     

    Also on The Madison Record
    Madison girls planning annual Lemonade for St. Jude on July 12
    A: Main, Events, Lifestyles, ...
    Lemonade Stand for St. Jude
    Madison girls planning annual Lemonade for St. Jude on July 12
    KADIE VICK kadie@themadisonrecord.com 
    July 10, 2025
    MADISON - Two local girls in fifth and sixth grade are selflessly using time during their summer break to raise money for a great cause. Landri Kruse ...
    {"epopulate_editorials_prism":"epopulate_editorials_prism", "madison-record":"Madison Record"}{"madison-record":"Madison Record"}
    Sparkman track star qualifies for AAU Junior Olympic Games
    A: Main, Madison County Record, News, ...
    Sparkman track star qualifies for AAU Junior Olympic Games
    Bob Labbe 
    July 9, 2025
    HARVEST - With his sights set on attending college within weeks, Joe Quez Keith has a major event he has prepped for that has occupied his entire summ...
    {"epopulate_editorials_prism":"epopulate_editorials_prism", "madison-record":"Madison Record"}{"madison-record":"Madison Record"}
    Little Booths Market Day will debut at The Grove Church July 12
    A: Main, Events, Lifestyles, ...
    Little Booths Market Day will debut at The Grove Church July 12
    Gregg Parker 
    July 9, 2025
    MADISON – A special event for young, aspiring entrepreneurs and vendors will debut this Saturday in Madison with Little Booths Market Day. Little Boot...
    {"epopulate_editorials_prism":"epopulate_editorials_prism", "madison-record":"Madison Record"}{"madison-record":"Madison Record"}
    Discovery recognizes Quamae Jackson as ‘Staff Member of the Year’
    Madison County Record, News, Schools, ...
    Discovery recognizes Quamae Jackson as ‘Staff Member of the Year’
    Gregg Parker 
    July 9, 2025
    MADISON – Quamae Jackson’s job carries personal importance in his life. Teachers and staff at Discovery Middle School selected Jackson as “Staff Membe...
    {"epopulate_editorials_prism":"epopulate_editorials_prism", "madison-record":"Madison Record"}{"madison-record":"Madison Record"}
    Mill Creek archers qualify for World Archery Tournament
    Madison County Record, News, Schools, ...
    Mill Creek archers qualify for World Archery Tournament
    Gregg Parker 
    July 9, 2025
    MADISON – Mill Creek Elementary School is home to numerous toxophilites . . . but there’s no cause for alarm. In fact, the campus is fortunate to have...
    {"epopulate_editorials_prism":"epopulate_editorials_prism", "madison-record":"Madison Record"}{"madison-record":"Madison Record"}
    Madison City Chess League youth augment skills at summer meets
    Madison County Record, News, Schools, ...
    Madison City Chess League youth augment skills at summer meets
    Gregg Parker 
    July 9, 2025
    MADISON – Chess players can avoid the ‘summer slide’ and keep their skills sharpened with numerous tournaments across Alabama and in other states. “Ar...
    {"epopulate_editorials_prism":"epopulate_editorials_prism", "madison-record":"Madison Record"}{"madison-record":"Madison Record"}
    Shakespeare in the Garden returns to Huntsville Botanical Garden
    Events, Lifestyles, Madison County Record, ...
    Shakespeare in the Garden returns to Huntsville Botanical Garden
    Annual tradition making Shakespeare’s plays accessible
    Maria Rakoczy 
    July 9, 2025
    HUNTSVILLE - A midsummer night’s dream becomes reality with Huntsville Shakespeare. Set to a backdrop of golden hour at the amphitheater at the Huntsv...
    {"epopulate_editorials_prism":"epopulate_editorials_prism", "madison-record":"Madison Record"}{"madison-record":"Madison Record"}
    Hallman, Auffenorde, Bartley and therapeutic art set for Blue Apple Books in July
    Events, Madison County Record, News, ...
    Hallman, Auffenorde, Bartley and therapeutic art set for Blue Apple Books in July
    Gregg Parker 
    July 9, 2025
    MADISON – Nail-biting literary drama, self-help and healthy relaxation are on the July schedule at Blue Apple Books. Alabama author Jennifer Hallman o...
    {"epopulate_editorials_prism":"epopulate_editorials_prism", "madison-record":"Madison Record"}{"madison-record":"Madison Record"}

    Leave a Reply Cancel reply

    Your email address will not be published. Required fields are marked *

    ❮ ❯
    Get Legals or Public Notices Published
    Latest Local News
    Madison girls planning annual Lemonade for St. Jude on July 12
    Madison girls planning annual Lemonade for St. Jude on July 12
    MADISON - Two local girls in fifth and sixth grade are selflessly using time during their summer break to raise money for a great cause. Landri Kruse ...
    July 10, 2025
    Sparkman track star qualifies for AAU Junior Olympic Games
    Sparkman track star qualifies for AAU Junior Olympic Games
    HARVEST - With his sights set on attending college within weeks, Joe Quez Keith has a major event he has prepped for that has occupied his entire summ...
    July 9, 2025
    Little Booths Market Day will debut at The Grove Church July 12
    Little Booths Market Day will debut at The Grove Church July 12
    MADISON – A special event for young, aspiring entrepreneurs and vendors will debut this Saturday in Madison with Little Booths Market Day. Little Boot...
    July 9, 2025
    Discovery recognizes Quamae Jackson as ‘Staff Member of the Year’
    Discovery recognizes Quamae Jackson as ‘Staff Member of the Year’
    MADISON – Quamae Jackson’s job carries personal importance in his life. Teachers and staff at Discovery Middle School selected Jackson as “Staff Membe...
    July 9, 2025
    Mill Creek archers qualify for World Archery Tournament
    Mill Creek archers qualify for World Archery Tournament
    MADISON – Mill Creek Elementary School is home to numerous toxophilites . . . but there’s no cause for alarm. In fact, the campus is fortunate to have...
    July 9, 2025

    More Local News

    Our Latest E-edition
    Read the most recent edition
    Latest Stories
    Flow&Grow hosts second Flow Jam on July 26
    Flow&Grow hosts second Flow Jam on July 26
    HUNTSVILLE - Huntsville Flow&Grow provides a community for locals who practice flow arts with weekly meetings and an upcoming Flow Jam. “I was rea...
    July 9, 2025
    USTA U16 Girls Clay Court Nationals set for Huntsville
    USTA U16 Girls Clay Court Nationals set for Huntsville
    HUNTSVILLE - For eight consecutive days, the top under 16 girls tennis players in the United States will spring to action at the Athletic Club of Alab...
    July 9, 2025
    Declining gas prices buck annual trend and earlier expectations
    Declining gas prices buck annual trend and earlier expectations
    MADISON - Bucking earlier expectations for mid-summer, gas prices have continued to decline. Even though the cost for gas locally has risen some since...
    July 8, 2025
    Limestone Co. Sheriff’s Office: Violent felon arrested with weapon, stolen identities in multi-state fraud case
    Limestone Co. Sheriff’s Office: Violent felon arrested with weapon, stolen identities in multi-state fraud case
    LIMESTONE COUNTY - According to the Limestone County Sheriff’s Office, a Birmingham man with a violent criminal history was arrested after detectives ...
    July 8, 2025
    Exclusive: Movie planned on life of baseball’s Jose Canseco
    Exclusive: Movie planned on life of baseball’s Jose Canseco
    Editor’s note: Former Major League Baseball superstar Jose Canseco spoke exclusively with Bob Labbe of the Madison Record about the former All-Star’s ...
    July 2, 2025
    poll
    Latest Sports
    Sparkman track star qualifies for AAU Junior Olympic Games
    Sparkman track star qualifies for AAU Junior Olympic Games
    HARVEST - With his sights set on attending college within weeks, Joe Quez Keith has a major event he has prepped for that has occupied his entire summ...
    July 9, 2025
    USTA U16 Girls Clay Court Nationals set for Huntsville
    USTA U16 Girls Clay Court Nationals set for Huntsville
    HUNTSVILLE - For eight consecutive days, the top under 16 girls tennis players in the United States will spring to action at the Athletic Club of Alab...
    July 9, 2025
    Exclusive: Movie planned on life of baseball’s Jose Canseco
    Exclusive: Movie planned on life of baseball’s Jose Canseco
    Editor’s note: Former Major League Baseball superstar Jose Canseco spoke exclusively with Bob Labbe of the Madison Record about the former All-Star’s ...
    July 2, 2025
    Mitch Daly on the move: Former Bob Jones standout moving from Trash Pandas to 66ers
    Mitch Daly on the move: Former Bob Jones standout moving from Trash Pandas to 66ers
    MADISON- The Rocket City Trash Pandas has made a series of player moves including Mitch Daly. The Bob Jones High graduate and only local player to sui...
    June 18, 2025
    Daly returns home to play for Trash Pandas
    Daly returns home to play for Trash Pandas
    MADISON - Since birth, Mitch Daly has always been on the move as his father, Ed, is a four-star general in the U.S. Army causing him to pack up his wi...
    May 26, 2025

    More Sports Stories

    x

    Sections

    • Home
    • News
    • Sports
    • Opinion
    • Lifestyles
    • Obits
    • Business
    • Sponsored Content
      • Home
      • News
      • Sports
      • Opinion
      • Lifestyles
      • Obits
      • Business
      • Sponsored Content

    Other Publications

    Madison Living Logo Living 50 Plus Logo

    Services

    • About Us
    • Subscribe
    • Advertise With Us
    • Policies
    • Terms of use
    • Submit a news tip
    • Submit a photo
    • Birth announcement
    • Birthday announcement
    • Engagement announcement
    • Wedding announcement
    • Sign Up For Our Free Newsletter
      • About Us
      • Subscribe
      • Advertise With Us
      • Policies
      • Terms of use
      • Submit a news tip
      • Submit a photo
      • Birth announcement
      • Birthday announcement
      • Engagement announcement
      • Wedding announcement
      • Sign Up For Our Free Newsletter

    Follow Us

    Copyright

    © , The Madison Record