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Redstone Federal Credit Union reopening branch lobbies

Redstone Federal Credit Union will reopen its branch lobbies, beginning Monday, April 27, at 9 a.m.

Patricia Lloyd, the public relations coordinator for RFCU, said special procedures are being put in place to continue to protect our members and employees from the COVID-19 health threat.

Those procedures include:

  • Limited number of members will be allowed in the branch at one time;
  • Members will be asked to maintain 6 feet of distance from others;
  • Members waiting to enter the branch will be guided to a designated area until assistance is available in the lobby;
  • Plexiglass sneeze guards have been installed at each teller station and at Member Service Representatives’ desks.

Branch hours will remain the same: Monday – Friday from 9 a.m. – 5 p.m. and Saturdays from 9 a.m. – 1 p.m.  Appointments are no longer needed.

“As an organization offering essential services, we know we must return to full operation. However, we are doing so with an abundance of caution and offering as many safeguards as possible,’’ said Joe Newberry, President and CEO.

Lloyd said the RFCU branches are cleaned nightly; staff regularly sanitize surfaces and follow sanitary guidelines.

“We encourage members to continue to use the many options available for transacting business, such as drive-thru teller stations, online and mobile banking, live chat and our call center,” she said.

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